Production / Shipping

This piece is handmade locally in NYC from 100% post consumer recycled gold, just for you.

Please allow up to 10 business days for production. 

If you require expedited production of a made to order item, please contact customer service.

Our Commitment

Jewelry Care

Returns

Our Commitment

Every custom piece from TwentyFour is proudly designed and hand made in NYC using recycled gold in addition to sustainable and ethical production practices. To learn more about our process click here

Production / Shipping

Jewelry Care

Returns

Jewelry Care

Solid gold will never fade, tarnish or turn your skin green, so go ahead and add this to your daily stack.

Our warranty policy covers all defects in materials or workmanship for one year. Damage due to neglect, abuse, or natural wear and tear will be repaired at cost and charged to the customer. Pricing for repairs begins at $45 and is subject to a lead time of 2-4 weeks.

Send us a message if you need to make arrangements for a repair.

Production / Shipping

Our Commitment

Returns

Returns

If you are unhappy with your purchase, please notify us of your return within 7 days of your order's receipt.

In stock pieces, and orders cancelled within 3 days are eligible for a full refund to the original payment method. All refunds for made to order pieces of jewelry will be subject to a 15% restocking fee, or issued in store credit according to the customer's preference.

Please allow 3-5 business days after we have received your return for the funds to be reissued to your original payment method.

Production / Shipping

Our Commitment

Jewelry Care